Radius Adds Cutting-Edge Customer Tools To New Website

Radius Logistics is dedicated to being your supply chain partner. Our client-first approach to logistics now includes a host of resources at your fingertips, available wherever you have a web browser. You can find everything you need to know about your shipment, including tracking, rates, fuel surcharges and much more.

Live Rate Estimates:
One of the most important things to know when it comes to your business is how much things cost. Whether you are considering an expansion, or double-checking an integral part of your existing business, Radius rate quote feature gives you an immediate rate at any time of day, or night. Best of all, the quotes are tailored for you based on your specific rates with Radius Logistics.

Shipment Tracking:
It’s one thing to know when a package is being delivered to your home. It’s another to have people available to receive a shipment critical to your business. Radius shipment tracking gives you certainty when it comes to time and date of delivery, enabling you to make sure everything is scheduled properly on your end.

Online Claims:
Managing your claims and documentation online has never been easier. Track the status of your claim online and receive a unique claim number that you can use to follow up.

Order from Anywhere:
Business happens 24 hours a day. We understand that you’re not always in the office during normal business hours. Our online order entry process enables you to import quotes, or enter individual orders at any time, or place.

Courier Interface Access:
It can be a hassle to find a courier who offers the best combination of rate and service. That’s why Radius offers a special interface that connects with local courier services in order to instantly deliver all the information you need at your fingertips. This easy-to-use hub offers the ability to save addresses and makes repeat orders easy to do.

Charges And Fees:
Radius competitive fuel surcharge varies based on market conditions. The current charges are updated every Tuesday and located conveniently on the website. Additionally, Radius offers a handy chart detailing all accessorial charges your shipment may be subject to. You can stay ahead of changing conditions by checking back online to see how your shipment will be affected.

Radius provides a number of helpful forms and documents online, including claim forms and copies of normal trading conditions. Be sure to bookmark this page for later use! You never know when you will need to refer back to them. Radius forms hub additionally allows clients to file claims or credit applications online.

Interested in learning more about how our new customer tools can help your business? Contact us today!